Step 1The first thing you need is the Google Chrome web browser, without it we won't be able to remote connect to your machine. If you already use and/or have Google Chrome installed please proceed to step 2 Step 2Visit Chrome Remote Desktop. If you are asked to login please do with your Google username and password. If you DO NOT have a Google account already you can create one here. Step 3Once you are signed in you will see 2 options, please ensure you are on Remote Support, if you don’t have this extension installed already you will need to click the download.Now click Continue Step 4You will then be asked to Add the extension to Chrome, click Add to Chrome. Step 5Chrome will then ask you to confirm you want to add the extension, click Add extension. Step 6You will now be asked to give your computer a name. This can be anything you like BUT make it memorable, we would use something like "Media City Way Computer". Once you have entered a name for your computer click next. Step 7You will now be asked for a memorable PIN, once you have entered your pin and confirmed the same pin number click Start. Step 8If you get any warnings asking "if you would like to allow this app to make changes to your computer" click YES. Step 9Chrome Remote Desktop will now show you the computer/device that you have just added. Step 10Click Remote Support, this is located at the top middle of the screen. Step 11You will now see a box saying Get Support, click on the button that says Generate Code. Step 12Give this code (usually 12 digits long) to Media City Way and we'll connect to your machine.
